Privacy Policy

Overview

M-lugha Technologies  (the “Company”) is committed to maintaining robust privacy protections for its users.  Our Privacy Policy is designed to help you understand how we collect, use and safeguard the information you provide and assist you in making informed decisions when using our Service. For purposes of this Agreement, “Site” refers to the Company’s mobile application and website while, “Service” refers to the Company’s services which can be accessed via the site and  mobile application, in which users can;

  • Create a user account to access M-lugha Apps
  • Make Payments
  • Access any other services provided on the platforms

The terms “we,” “us,” and “our” refer to the Company.

“You” refers to you, as a user of our Site and/or Service.

By accessing our Site and/or our Service, you accept our Privacy Policy and Terms of Use (found here:..) and consent to our collection, storage, contact, use and disclosure of your Personal Information as described in this Privacy Policy. M-lugha Technologies reserves the right to change the present privacy policy through information published on the platform’s website (www.M-lugha.com) to improve, adapt or update it to conform to legislative or jurisprudential changes.

What Information Do We Collect

M-lugha Technologies reserves the right to collect and store the data entered during the registration process and, later, during the registration of additional information by the user. We collect “Non-Personal Information” and “Personal Information.”

Non-Personal Information includes information that cannot be used to identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and the number of clicks.

Personal Information includes your name, email, gender, phone, city, state, zip code and address, which you submit to us through the registration process on the M-lugha Technologies platform.  This information is being used to create your account, authentication functionality, account management and communication with you through calls, emails, SMS, or notifications for any updates that might need M-lugha Technologies to contact you directly.

Financial Data; Financial data that can be collected from your bank account, debit or credit card connected to your M-lugha Technologies Account or entered manually by you as information related to contributions made towards your groups or events.

Banking Data:  Data requested to connect our platform with your bank account and credit cards. The information may include; bank code, bank account number, merchant, credit card number, expiration date, security code and so on. The banking integration will be purely used to authorize and automate transaction posts to your M-lugha Technologies account; The Banking Integration may be interrupted by you at any time.

Information You Provide Us By Registering For An Account

In addition to the information provided automatically by your browser when you visit the Site, you will need to create a personal profile to become a subscriber to the Service. You can create a profile by registering with the Service and entering your name, email address, phone and creating a username and a password. By registering, you authorize us to collect, store and use your contact information per this Privacy Policy.

How We Use and Share Information

Personal Information: Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. Your data may be used for the following;

  • Send to the user communications about M-lugha Technologies and its services
  • Send user updates
  • Provide assistance when needed;
  • Create alerts and events

Non-Personal Information:  Generally, we use Non-Personal Information to help improve the Service and customize the user experience. We also aggregate Non-Personal Information to track trends and analyze use patterns on the Site. This Privacy Policy does not limit our use or disclosure of Non-Personal Information; we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

How We protect Data/Information

We implement security measures designed to protect your information from unauthorized access. Your account password protects your account. We urge you to keep your personal information safe by not disclosing your password and take steps to keep your personal information safe by not disclosing your password and logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures, including encryption, firewalls and secure socket layer technology, in addition to being processed and stored in servers of high-level security standards. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by a breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

Children’s Privacy

The M-lugha Technologies Site and M-lugha Technologies apps or services don’t allow children under the age of 13 to sign up on their own.The sign up will be done by  parent or guardian and only the child’s name will be capture, the rest of the sign up information will be captured by the parent or guardian  The Site does not knowingly collect or solicit information from anyone under the age of 13 or allow anyone under the age of 13 to sign up for the Service. If we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please get in touch with us at info@m-lugha.com

How Long Do We Retain Your Data

Your data will be kept in our databases during the period that you remain registered on our platforms, afterward only within the legally stipulated period. For users that register on our platforms, we store the personal information they provide in their user profile.

Changes to Our privacy policy

The Company reserves the right to change this policy and our Terms of Service at any time.  We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

Contact Us

If you have any questions regarding this privacy policy or the practices of our platforms, please contact us by emailing us at info@m-lugha.com.

Last updated: This privacy policy was last updated on February 2023

Anthony BertPrivacy Policy